Frequently Asked Questions (FAQs)
1How often should I water my plants?
The watering frequency varies depending on the plant species and environmental conditions. Generally, it's best to check the soil moisture before watering. Allow the top inch of soil to dry out between waterings, but be mindful not to let the plant completely dry out or sit in water. Our plant care tags provide specific watering instructions for each plant.
2Do you offer delivery services?
Yes, we offer delivery services for both local and international orders. Shipping fees and delivery times may vary depending on the destination. Please refer to our shipping policy or contact our customer support for more information.
3Can I return or exchange a plant?
We understand that sometimes preferences change or plants may not meet your expectations. We have a return and exchange policy in place. Please review our return policy for details on eligible items, timeframes, and any associated fees.
4What is the best lighting condition for indoor plants?
Most indoor plants thrive in bright, indirect light. However, different plants have varying light requirements. Our plant tags provide guidance on the preferred light levels for each plant. If you have specific lighting conditions in your space, our knowledgeable staff can help you select plants that will thrive in your environment.
5How do I care for my plants during winter?
Winter care varies depending on the plant type. Some plants may require reduced watering or protection from cold drafts, while others may need additional humidity. We provide winter care tips and recommendations for specific plants to help you ensure their health and well-being during the colder months.
6Do you have any pet-friendly plant options?
Yes, we offer a selection of pet-friendly plants that are safe for cats and dogs. These plants are non-toxic and pose minimal risk if ingested. Look for the "pet-friendly" label on our website or ask our staff for recommendations.